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Agentic development

AI agents for business

We build AI agents for your company’s tasks. An agent takes over routine work, follows your standards and delivers fast, high-quality results without staff involvement. People step in where a decision is needed.

Company perimeter · works offline
Agent · call QACall #4821 · 6 min 12 s

Sales rep: A. Garipov

Script score78/ 100

  • Greeting and introduction
  • Clarified the client’s need
  • Stated the next step and deadline

Recommendation: agree on the date of the next call before ending the conversation.

Example

Call quality control

Sales reps make hundreds of calls a day, and their manager can listen to only a handful. The agent transcribes every call, checks it against the script and company standards, scores it, flags mistakes and gives the rep recommendations. The manager sees a team summary and reviews only the disputed cases. Recordings are processed inside your perimeter, with no external speech recognition services.

What else we automate

Sales
Reviewing calls and messages, updating the CRM after conversations, sorting incoming requests, drafting commercial proposals.
Support
First-line answers from the knowledge base, request routing and summaries.
Legal
Checking contracts against templates and checklists, comparing versions, highlighting risks and deadlines.
Finance
Processing primary documents, reconciliations, budget-vs-actual reports with comments on variances.
Procurement
Comparing supplier proposals, checking tender documents for completeness.
HR
Answering employees’ HR questions, onboarding, initial resume screening against set criteria — the decision stays with a person.
Manufacturing
Shift summaries, deviation logs, searching equipment history for similar cases.

Anatomy of an agent

  1. ModelAn open model on dedicated hardware.
  2. AccessSigns in to systems through the Access Vault, with minimal permissions.
  3. Your standardsScripts, policies, checklists — what the agent checks the work against.
  4. RulesWhat the agent does on its own and what needs confirmation.
  5. LogEvery action is recorded.

How we work

  1. 01

    Process review

    We study the process and standards and collect examples.

  2. 02

    Impact estimate

    Hours, errors, speed — estimated before we start.

  3. 03

    Pilot

    The agent works on real volume; we compare its scores with those of experts.

  4. 04

    Launch and support

    The agent keeps improving based on feedback.

What we measure

  • Processing time
  • Share of operations with no manual rework
  • Agreement between agent and expert scores
  • Hours saved

Agents run on the Flatstack Corporate AI platform, on our infrastructure, on your hardware or as a standalone solution.

What we integrate with

  • 1C
  • Bitrix24
  • amoCRM
  • Telephony and call recordings
  • Corporate email
  • Telegram
  • Directum
  • ELMA
  • Confluence

Нужно от команды: сверить список интеграций с реальным опытом команды

We use AI extensively in our own development — it shortens timelines and reduces costs.

First call: 30 minutes, online.

Let’s discuss your project

Tell us what you’d like to automate. We’ll reply within one business day and suggest a format: a demo, an assessment or a pilot.

We’ll sign an NDA before discussing any details.

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